Frequently Asked Questions

What is ServiceSutra?

ServiceSutra lets you compare and hire quality service providers without any hassles and for FREE. It also helps you save your precious time and money by arranging instant callback and creating competition between qualified service providers serving your city and area. Here's How it Works.

Does it cost anything to use ServiceSutra?

No, It is absolutely FREE for users. Simply tell us your service needs to get introduced with relevant service professionals. Discuss and negotiate independently and when you are ready, hire a pro and pay the service provider directly just as you normally would. There are no extra fees or costs to use ServiceSutra.

Why is using ServiceSutra better than hiring the old-fashioned way?

Besides being faster and easier, using ServiceSutra helps you get the most competent rates, because we make three of the best service providers to compete with each other and win the job. It gives you multiple options to compare, evaluate and choose from.

Is ServiceSutra safe?

Your safety is our priority. We work hard to keep our community safe. We review every registration, reviews, and service request to ensure it conforms to our community standards. Each of the service providers go through basic credential verification process like telephone, website, email and social network. Here's more on safety.

Benefits of Requesting Services on ServiceSutra

How do I request a service?

You can request a service at any time by clicking on the Request Services button and selecting a category and filling out the short service request form.

Am I commited to hire professionals if i request a quote?

No. We connect you to the most suitable service professionals who can help you with your job, but the final decision is up to you.

How are service providers matched to my job?

Before on boarding a service provider, we talk to each of them to know about their business, skills, expertise and the city and area they serve. Based on this information and their past performance, we send them service requests. Since you get up to three responses, you have the liberty to analyze everything well before taking the final call.

How do I know I'm getting matched to the right service professional?

We do screening through various means including references, documents, registration etc and encourage you to check all the documents when they meet you.

What kinds of services can I request?

Currently you can request services for movers and packers, interior designers, pest control agencies, cleaning and housekeeping services, ISO consultants and more.

Do I need to register to use ServiceSutra or request services?

No. After you complete the service request, we verify your information manually and process it. If you post a review for a service professional, in that case you must verify the ownership of your email or mobile number.

If I don't like any of the quotes I received, can I request more?

You may directly call or SMS us at 07044123404 quoting your Request ID and we will connect you to other professionals.

How does ServiceSutra protect my privacy?

We don't share your email address, physical address, or phone number with any third party. Your contact information is only shared with the service professional so that they can connect with you and submit their offers. Please check privacy policy and terms of use for more information.

In which cities ServiceSutra is available?

Currently, ServiceSutra is only available in major cities e.g. Kolkata, Delhi NCR, Mumbai, Pune, Hyderabad, Bangalore and other cities. We are expanding to other cities soon!

How is ServiceSutra different from yellow pages/directories

Finding a pro by making random call is not easy. You have to search for them, note down their numbers and have to call several companies to get fair idea of costs and the process. Unfortunately, there is no fixed rate for services and that's where ServiceSutra comes in. Simply tell us your service needs and we'll match you to relevant and available service providers in no time. You can simply compare and evaluate them all and take an informed decision.

Providing Services on ServiceSutra

I am a service professional but why should I offer my services on ServiceSutra?

At ServiceSutra we connect consumers to the best service professionals in the city. We connect you to the potential customers who are looking for your services. After completion of the job, consumers write reviews about your services and it help you build your service credential. Apart from that, getting listed on ServiceSutra help you get found on other search engines like google, bing and yahoo search.

Okay I wish to offer services through ServiceSutra, How do I do that?

You can apply to register your services and become a service provider on ServiceSutra. Once we receive your request, we'll get in touch with you to know more about business and services. After successful verification of the information you provided, we will setup your profile.

Is it really free for Service Providers?

Yes, it's free to join and list your business on ServiceSutra. There are no hidden costs or registration fees. In fact when you join ServiceSutra and get your profile approved, you get certain numbers of free referrals as joining bonus. But when you want to get more referrals, you can subscribe to become premium pro and pay for referrals. But there is no obligation to pay unless you want to get more referrals.

I have already registered on ServiceSutra, but my business listing does not appear in search?

May be your listing was not approved or it failed our verification process. You may contact us mentioning your email address or listing ID and we can explain what went wrong.

Can I show examples of my previous work and explain all about my services on my profile?

Yes! You can write about your services, skill and certification and send photographs related to work and we'll setup your detailed profile etc. We handcraft every profile to make it relevant for users on ServiceSutra.

Help and Support

I'm stuck. Is there any one to help me?

We're here to help you out. Email us at connect[at]ServiceSutra.com or call us at 07044123404.

How come I'm not receiving any emails from ServiceSutra?

Have you checked your Spam/Junk folder? Also add connect[at]servicesutra.com to your safe senders list or address book to ensure instant email delivery to your inbox.